【 How to Reach Unicorn Cosmetics Customer Service 】1-Sep-2019

After her makeup company had a turnover of over $3 million during its first year, a 31-one-year-old woman found international success. When she decided she wanted to start her own company, Unicorn Cosmetics, Mel Blue, from Kent in England, worked as a data analyst for the NHS. 

It took the company only a year to achieve a degree of success that saw it attract celebrity attention and carry the big cash home. 

The business continues to grow further after all these years. Customers around the world have Unicorn Cosmetics. Here are ways to contact Unicorn Cosmetics’ customer support if you have inquiries, questions, and concerns.

How to Reach Unicorn Cosmetics Customer Service
Image Source: Kathryn’s Love

Company Overview

Unicorn Cosmetics offers a collection of mermaid and unicorn-themed brushes, false lashes, and lip glosses. Mel never thought that her brand would hit the heights it has now without a background in business or makeup. 

After she turned over $3 million within the first year, Mel found international success. According to her, once the very first image of the Unicorn Brushes fell, it was a fast launch and crazy time of her life. 

It was September 2016, and the first picture went viral on all sites where it appeared. They got 75 thousand followers on Facebook in a couple of days and had a massive waiting list for the brushes.

Unicorn Cosmetics Limited only has 2 employees, including the Chief Executive Officer, Melissa Wilson Centered in Rochester, the United Kingdom, the company is part of the Internet & Mail-Order Retail Industry. They produce $703,767 (USD) in revenue at this location.

Contact Unicorn Cosmetics via Website

Need to be contacted? Fill out the contact form below, and one of their Galeactic Fairies will respond to your query. You can also get them at the following address: customercare@unicorncosmetics.com.

You send over your queries, you can visit their site and fill in your essential information and questions. Note that you may wait for 48 hours for a reply. This does not include weekends. 

Common Queries

All orders are sent via Royal Mail 1st class or Royal Mail 48, a 2-3 working day service tracked. They use Royal Mail for an economy-untracked service as a foreign client, with the following delivery times below.

  • Ireland: 3-7 business days
  • Europe: 5-10 working days
  • USA and Canada: 14 working days
  • Australia: 14 working days
  • Rest of the world: 14 working days

The prices of the shipping are

  • Free UK Delivery for All Lash Orders (this does not include brushes within the order)
  • FREE regular delivery to the UK and Ireland on Brush Orders over £50
  • Standard FREE European delivery for orders over £80
  • Standard FREE shipping to the USA and Canada on orders over £120
  • FREE regular shipping to the rest of the world on orders above £150

The company is known for Cult Beauty Products, which sadly sell out super fast. They try to restock regularly and always remind customers first on the newsletter or social media, so make sure you follow them @UnicornCosmetics.

The company only deals with a minimal number of wholesalers if you wish to store their goods. Please contact them at PRTeam@unicorncosmetics.co.uk with additional details if you want to request a wholesale inquiry.

Common Order Issues

If you have charged many times, please confirm that you have received a confirmation email from the email address you have entered.

In the event that you see several outstanding payments on your bank statement, depending on your bank’s institution, they can drop out of your account in a few business days. 

For any more questions about the pending charges, please contact your bank. To avoid several charges, please ensure that the billing address you provide them matches the exact billing address associated with your credit card and only press the submit button once.

 

How to Reach Unicorn Cosmetics Customer Service
Image Source: Kathryn’s Love

Conclusion

Mel chose to start Unicorn Cosmetics because she thought it was very dull to do anything else in the industry and wanted to bring some excitement to the business. And they take good care of their clients even though the company is only starting out. Try these ways of contacting them now!

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